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Xperia Z dead without warranty T.T

kensaarenas
Visitor

Xperia Z dead without warranty T.T

Good day my xperia z can't charge and can't turn on it has been 2 days now my battery was flat down empty and now i tried charging it in the pc and in the wall adaptor it doesn't show a red light nor a orange and still it doesn't charge but when i click the power button while it's plugged in the usb chord to the wall adaptor the red light appears only when i push the power button and when i didn't plug it and i hold the power button the red light appears blinking 3 times but still it won't turn on. can you please help me how to fix this ? It has been 7 days now since i used my phone i need to contact my sister from japan because of important matter help please. And i bought my phone in amazon. Tried charging it overnight still can't turn on and no life. tried power button + rocker volume up still nothing tried charging in pc still nothing it can't detect. Help please Crying_Face

16 REPLIES 16
kensaarenas
Visitor

Good day my xperia z can't charge and can't turn on my battery was flat down empty and now i tried charging it in the pc and in the wall adaptor it doesn't show a red light nor a orange and still it doesn't charge but when i click the power button while it's plugged in the usb chord to the wall adaptor the red light appears only when i push the power button and when i didn't plug it and i hold the power button the red light appears blinking 3 times but still it won't turn on. can you please help me how to fix this ? It has been 7 days now since i used my phone i need to contact my sister from japan because of important matter help please. And i bought my phone in amazon. Tried charging it overnight still can't turn on and no life. tried power button + rocker volume up still nothing tried charging in pc still nothing it can't detect. Help please

Sam
Legend
Legend

Please try running a repair (this can be performed with the phone powered off):

To repair the phone software

1.     Install PC Companion on a Windows PC from Support
2.     In PC Companion, under Support Zone and click Start.
3.     Under Phone Software Update, click Start.
4.     Click repair phone.
5.     Follow the on-screen instructions. 


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kensaarenas
Visitor

when i connect it to the pc it says usb not recognized.

Sam
Legend
Legend

Are you doing so via the steps above, in other words not connecting till the last stage with the phone powered off whilst holding down the relevant button?


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GeoffH
Enthusiast

have you had the phone near or in water ?

check under all the covers for pink colour on the water detection tab then get back here

kensaarenas
Visitor

okay wait i'll do it

GeoffH
Enthusiast

sorry Sam I interdicted Dizzy_Face

Sam
Legend
Legend

All good Geoff Smiling_Face_with_open_mouth_&_closed_Eyes

kensaarenas
Visitor

nope the phone "was" in good shape but after the battery run flat doesn't turn on 😕 and i tried the sony pc companion it says preparing computer software update then it says preparing when it's almost complete it goes back to phone/tablet software update where i click the start --.