Xperia x sound problem

[Mr_47]

Unboxed X today and im not pleased with the product.
The volume when speaking on the phone is really low, ihan cant hear what the other is saying. I have run the diagnostics, it seems the speaker isnt working, i cant hear the sound. When i test the microphone, it repeats the sound quitly. I all ready updated to the latest software, didnt make a difference. Is this  from the start?

[Uliwooly]

@MrLapland

Rather odd, could you test it in >>> safe mode

[Mr_47]

No, That didnt make a difference. I guess that the speaker is broken. When i put the music on, and the volume up, it is barely and i mean barely noticed from three feet away from the phone.

[Uliwooly]

@MrLapland

You probably have a faulty unit, but you could do one more thing, repair it with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Jake-SonyXperia]

Hi MrLapland,

Welcome to the community,

This is really unfortunate, if none of the instructions help with this please take the device back to the place of purchase and or contact Customer Care within your region so they can get this resolved for you.