Xperia V 4.3 update

[uyax]

my friends just updated her phone to 4.3 using the sony pc companion. i was shoked to see the updated version of her phone. so when i tried it in my pc for my phone, it would always prompt that my phone is up to date even though it is stil 4.1.2.. When i tried to factory reset it to try it would work and still the pc companion says my phone is still up to date. please help

[_alexdon_]

Are you locked on a specific carrier?

[uyax]

just in the philippines

[sirchester]

if you're using smart communications sim, the update is already available weeks ago. They are quite on time in regards to rolling the update from the manufacturer.

[uyax]

yes im using smart comm sim but still i kept on waiting but still there were no updates yet. my phone always tells me that my phone is up to date with its firmware. even i tested the factory reset i assumed that it would revert back to its old firmware but when i updated it with the pc companion it would still prompt as your device is up to date

[sirchester]

Kindly check the settings of the update center on your phone. Maybe you have selected to receive system through wifi only, select mobile network too,

[uyax]

it was already set for wifi or mobile data.. 

[sirchester]

That's weird. Just bring your phone to the nearest service center and let them download the update for you just be sure to back up your files before the update.

[uyax]

yeah i really think this would be weird because i tried most of the things suggested in the forum. thanks for the help