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Xperia SP white circles

TwiCS
Visitor

Xperia SP white circles

Hello everybody...First of all, I'm sorry if my english is not so good...I have a sony xperia sp, just bought (it has 2 month old)...and I have experienced some troubles regardind the display...when I press the display, sometimes, appears some tiny little white circles at the bottom and top of the display....I've send the phone to the service center, and after 2 weeks, they switched it with a new phone (they sad it was the motherboard)...The funny part comes right now: the new phone, after 1 week of using, starts to show the same symptoms as the old one (tiny little circles). Has anybody encountered the same problem??? Do you know if there is a problem with some phones that Sony have made???  Do you have some advises for me??? Thank you for your help...

9 REPLIES 9
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Uliwooly
Expert

take it back to the sony repair center 

le_Bob
Visitor

Do you mean these litlle white circles when you touch the screen? When you have "glove mode" activated these dots/circles come, thats normal I think. Maybe I didnt really understand it but if I did, I think its normal. When not, do it like uliwooly said
alexrx
Enthusiast

@TwiCS,

Can you post a screenshot?

BTW, repair agent has already concluded that was the problem with motherboard and he was replaced the phone, but you still have the same problem with new one...

Take it back, as has already been recommended by uli.

Cheers.

Tejinder
Visitor

That is or rather was the common issue with all SP devices and not to some. In 4.1 I used to see that when my glove mode was on but in 4.3 I haven't yet noticed this. It was a software glitch I would say which is not appearing in 4.3 yet.

TwiCS
Visitor

To take a screenshot for me it's hard because these circles appear when my finger touches the screen and they appear quite random. I did what tj and le_bob said: I disabled the glove mode, hope this works, because I hardly believe that a second new phone has the same symptoms as the other one, and also I've kept the first phone about 1 month in service, I don't want the same treatment for this one ( I haven't had the pleasure to enjoy the things that this phone does...it's my first smartphone)
Danial-mach1
Leader

Twics

Yes for sure that was glove mode and by disableing that you get rid of it

That glove mode will let you use your phone when wearing glove..and if its on then if you unlock a screen with glove or with a little distance between your finger and screen glove mode will enable...and you will see a circle when you want toch phone..also with glove mode you can use yor phone without toch screen!!

TwiCS
Visitor

I did the change (turning off the glove mode). I will see the improvement in time...anyway thanks for your support and help. Hope at some time to be usefull to you too...Regards
alb8
Visitor

Yes TwiCS - once you have the glove mode off, they circles will definitely disappear.

You will not have them on, even when your glove mode is on (box checked), when you unlock your screen after waking it up, by TOUCHING it.

dm84
Contributor

turn off glove mode and restart device it should stop once its restarted