Share your experience!
Hello Sony team,
I am an Engineer at Qualcomm Inc.
I bought Sony Xperia SP about an year ago in India. I was about to buy Samsung Galaxy S3, but wanted to try Sony and found Xperia SP to be a compelling option against Samsung Galaxy S3.
Now I heard that Xperia SP will not get KitKat update. However, Samsung is providing KitKat update for Galaxy S3 which was released an year earlier than Xperia SP. If Samsung is providing KitKat update to it's 2 year old mobile, why can't Sony do to it's only 1 year old mobile?
From a technical perspective, Xperia SP is in huge need of KitKat update because of the less RAM. Xperia SP has only 1 GB of RAM out of which only 750 MB is available. This hugely impacts the multi-taslking performance of Xperia SP.
As Android KitKat hugely reduces the memory footprint of the OS, it will be most benecial to all Xperia SP users to get KitKat update.
Xperia SP has highly competitive spcs, almost same as Moto X, which is already running KitKat. I have a lot of friends who bought Xperia SP and now want KitKat update. It will be huge let down by Sony if KitKat update is not provided. We all trusted Sony, and now Sony should play its part.
I know how difficult it will be for Sony to lay out a team for Xperia SP's KitKat update along with so many devices to launch in the pipeline. You can provide a late update, but please do provide. If you really do that, you will have a lot of trustworty customers, who will always choose Sony over Samsung or any other brand.
All other users of Xperia SP who want a KitKat update can support this post.
Regards
Jasmeet Singh
Yes, I sign for KitKat update.
This is the answer, that I have recieved today from customer care:
*** We are unable to confirm if the Xperia SP will be receiving the 4.4 update because as you have stated the operating system is currently under investigation for this particular model handset. This means that we are trying to determine if the Xperia SP is a suitable handset to receive this update and if it will be sustainable. We hope this information helps you further. ***
So guys, all we can do now is to wait.
They don't care, I said...
To be honest you have to be aware that if after six months, my phone isn't eligible for the update to KitKat, you will never see my money in future and as soon as my wife will want to change the phone we will go to definitely to Samsung ones.