Xperia SP keep restarting with IDEA sim card

[rohit-garodi]

Hi,
My Xperia sp keeps restarting with idea sim card at lower battery (below 50 %). It is not battery issue as it works fine with other network or at flight mode.
Anyone have solution for this??

[Jake-SonyXperia]

Hi rohit-garodi,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This could be SIM card related, I suggest testing another SIM card and see if the issue continues.

[Uliwooly]

You already asked that back in December 2014

http://talk.sonymobile.com/t5/Xperia-SP/XPERIA-SP-TURNS-OFF/m-p/905788

And you replied to a post from March 2014

http://talk.sonymobile.com/t5/Xperia-SP/Sony-Xperia-SP-keeps-restarting/td-p/614627

@rohit-garodi 

[rohit-garodi]

@uliwooly Ya but my issue is not resolved yet

@jake it works fine with other sim card. Only idea network give problem.
I already done with software update, reinstall, factory reset. But it doesn't helped.

Please suggest

[Uliwooly]

You have answered your own question, the problem is the SIM card, get a brand new SIM card, make sure its the correct size, don't cut/trimmed the SIM card. 

[Jake-SonyXperia]

I agree with Uliwooly here, the issue is the SIM, I suggest doing as he says to resolve this.

[rohit-garodi]

Hi thanks for replying,
I have changed with new micro sim last month but still problem is there.
Is it related with network ic??
But it work fine with other sim

[Uliwooly]

I've read on other posts that there are networks with thinner SIM cards

[rohit-garodi]

Does that create problems??
Also note that phone restart only below 50 % battery and idea sim card in slot.
With other sim it works till 1%battery.
Please help

[Uliwooly]

Contact your local Xperia care to get your phone checked

http://www.sonymobile.com/global-en/support/contact-us/