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Xperia S Mobile Data Network Connection Not Working

Not applicable

Xperia S Mobile Data Network Connection Not Working

I have been experiencing this for months already. I am honestly not sure how and when this problem started but I am sure that when I bought this phone last March/April 2012, my data  network was working. And then an update became available (not the ICS update), problems started to happen. Data network became limited to certain apps only. And then the ICS update happened. 98% if the time, the data network never worked. I only get notifications, for example from Facebook,  but when I click on the notification, it always never gets to show me what the notification was about.

I asked my provider about this a couple of times so they can check if their services are running properly and they always confirmed that this service on my account is working well. And I doubt they will disable this or what since I've been using this service since forever! Unless there are any problems with their services, which I am not aware of...

Now, contacting Sony directly seems to be my next (if not my last) best option.

Help, anyone? I'd like to be able to use all features of my phone everywhere and anytime but this problem is preventing me to do so. I love my phone but so far, it's not loving me back. Crying_Face

Would appreciate any assistance on this.

Thanks.

46 REPLIES 46
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Uliwooly
Expert

did you bought a micro SIM card or did you cut it? do you have the correct APN settings? go to settings > about phone > status > check the signal

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Not applicable

I have a micro SIM card, of course. Slightly_smiling_Face

As for the APN, I downloaded it directly from my provider but let me check again.

profile.country.GB.title
Uliwooly
Expert

ok I would say enter them manually

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Tried looking online for the APN for my network, manually input it but still not working. Slightly_frowning_Face Told me to go to sonymobile.com to get the correct settings.

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Uliwooly
Expert

what is your network?

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Not applicable

Smart Communications (Philippines). I currently have the following info/settings from them:

Name: Smart Internet

APN: Internet

Proxy: 010.102.061.046
Port: 8080

MCC: 515

MNC: 03

Authentication type: PAP

APN Type: default,supl

APN Protocol: iPv4

Bearer: Unspecified

All others are blank (showing "not set")

profile.country.GB.title
Uliwooly
Expert

Name: SMART

APN: smart1

Proxy: 10.102.61.46

Port: 8080

Username:

Password:

Server:

MMSC:

MMS Proxy:

MMS Port:

MMS Protocol: WAP 2.0

MCC: 515

MNC: 03

APN type: httpproxy

or

Connect using:

IP address: 10.102.61.46

User id: smartwap

Password: smartwap

Data mode: connection less

Security: On

Show images: On

Response timer: 30

For GSM Data, you will also need the following:

Connection type: Continuous

Connection security: Off

Bearer: Data

Dial-up number: +639198961000

Data call type: ISDN

Data call speed: 9600

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Not applicable

Not working either... Crying_Face

profile.country.GB.title
Uliwooly
Expert

have you check if your area has 3G coverage?

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