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xperia s camera doesn't work properly

behrooz
Visitor

xperia s camera doesn't work properly

Dear Sir/Madam,

I am a big fan of SONY in all aspects. But unfortunately, my Xperia S camera doesn't work properly. When I turn it on to take photo, after some seconds, it turns off and on and it happens many times. When  I am taking video, it happens again and stops recording the video. Now it seems that my Xperia S powerfull camera is useless for me. Please help me to fix the problem. I have set it as reset factory mode and there is no difference.

I am in New Zealand now and don't tend to lose my time here.

Regards

Behrooz

19 REPLIES 19
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Uliwooly
Expert

I don't know if its a regional issue, because I can see all Xperias and even older Sony Ericsson phones 

behrooz
Visitor

I can see the older models too. But not Xperia S. As well, I am in New Zealand, not in a desert! Winking_Face

Could you help me to find the relevant version to find my phone in the list please? I checked my phone with Sony website. Both the android and build version are seems up-to-date. Should I use SUS however?

Help me please. My camera is killing me!

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_alexdon_
Expert

I will check my SUS tomorrow and I will see if it shows 2012 Xperias.

As for your problem,try to use pc companion.

alexdon
behrooz
Visitor

hi. i 'm still waiting for help. I need help. please.

behrooz
Visitor

Could somebody help me please? We are approaching the new year and I almost don't have camera. How can I fix it?

Thommo
Genius

Have you tried to run a repair using PC Companion - Don't connect your phone - Click on Support Zone then Phone / Tablet software update then in the box in blue click on Repair my phone / tablet and follow the onscreen instructions on how to proceed with regards to phone connection

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_alexdon_
Expert

My SUS also finds all the NXT 2012 models.I cannot figure out why it does not show on some particular cases.

alexdon
behrooz
Visitor

I tried to use support zone, but it sais that my phone is up-to-date. Nothing to repair the phone? We are approaching X-mas Slightly_frowning_Face

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_alexdon_
Expert

Click on your phone/tablet is up to date,you get a message and down at the last line you get a link to repair.

alexdon
behrooz
Visitor

it's driving me crazy. the application doesn'r work on windows 8. shame on SONY.