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Xperia ringing problem!

eaglet1
Visitor

Xperia ringing problem!

Hi,

For the last few days my Xperia doesn't ring or vibrate when receiving incoming calls? I've checked the settings, etc. hopefully correctly, but can't find out what's wrong

Any advice would be appreciated,

Cheers

10 REPLIES 10
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_alexdon_
Expert

eaglet1
Visitor

Hi alexdon,

Tried safe mode and rang it via landline. Still no ringtone?

Thanks for trying!

profile.country.RO.title
_alexdon_
Expert

I think you should try a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon
eaglet1
Visitor

Hi alexdon,

Seems a little complicated, unfortunately we're not all PC buffs! I don't know if all my 'info/bits' are downloaded to my sim and don't want to lose everything?

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_alexdon_
Expert

You will lose internal memory,I do not understand what do you mean by info/bits on your SIM.

alexdon
eaglet1
Visitor

Hi,

When I say 'info/bits' I'm talking about everything that isn't on my sim. I've just checked and majority of my 'info/bits' are on the internal storage and only a small amount is on my sim. As mentioned I don't want to lose all the internal holdings but don't know how to put it all on my sim?

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_alexdon_
Expert

So you want to move some of your data to microSD? I think you should let a sony service manage your device.

alexdon
eaglet1
Visitor

Thanks fopr sticking with me and advising. Unfortunately I live in Spain , I bought the Xperia on a visit to the UK early this year. Wish I hadn't always problems. Also it gets very hot after using the wi-fi for a while amongst other things!

profile.country.RO.title
_alexdon_
Expert

Check out this link:

http://www.sonymobile.com/global-en/support/contact-us/

See if you find a nearby sony service.

alexdon