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Xperia ray SI Number problem

Fireangel
Visitor

Xperia ray SI Number problem

Hi i have an Xperia Ray with the SI 1254-4710 , and this is in the update list , but when i connect the phone  PC companion and  Update service  its teling that i have the latest software .

How can i update my phone in this conditions .

Any help please  .

Thanks.

13 REPLIES 13
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MarlonUk1
Expert

A handfull of everyone is having this problem but if you really wanna have ICS now, check this thread >>http://talk.sonymobile.com/thread/35239

Fireangel
Visitor

Thanks for this link , but my phone is under waranty and i dont whant to lose that .

Now i whant to know why Pc companion dont see the new software for my phone , if the SI is officialy released .

Where is the problem ?

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MarlonUk1
Expert

as you know many users are eager to grab the ics update, they say this has made the servers overloaded, so some are lucky that the update pushed thru their PCC or SUS, but as of the moment all they could say is to wait, until the update will be available to you, you are not alone in experiencing this problem.. Slightly_smiling_Face Slightly_frowning_Face

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MarlonUk1
Expert

heres a reason from a moderator here:

The software must be tested and approved for each kit before it can be launched. This is not done over night and there are hundreds of different kits out there and each kit will need testing and approval beftore the software will be made available. Each kit is different from other and needs intense testing

For more info see here

Ice Cream Sandwich – from source code release to software upgrade

So please have patience and keep your eyes on the list

Fireangel
Visitor

OK i see your point that you need to wait until SI appear on list  , but  the kit for my phone its release , and its apear on list : Xperia Ray (ST18)    1254-4710    6/21/2012  ( Check yourself  if you whant  ), but  PCC or SUS cant find it .

On the other hands if i connect  my wife Xperia Ray ( ST18 ) with different SI , a message pop up that  "a new software avaible for your phone " , and after that if i connect my Xperia Ray nothig happen .

Thanks !

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Uliwooly
Expert

the official answer posted by Jeff (sony moderator) the servers are overloaded just wait a bit longer

Don't forget to mark the Correct Answers & Helpful Answers

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MarlonUk1
Expert

...so your wife's Xray got the update already? did you buy both phones at the same time? or same place?

Fireangel
Visitor

So as you said the server overloaded maybe are the problem

Fireangel
Visitor

Yes , my wife Xray already get update , an No  we dont buy the phone from the same place an time