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Xperia Pro restarts randomly

Kato
Visitor

Xperia Pro restarts randomly

My mk16i running ICS retstarts randomly.

This tends to happen while talking or even in standby mode.

what can i do to resolve this issue?

5 REPLIES 5
UdoKuoio
Contributor

Try to solve the problem with SEUS  (http://www.sonymobile.com/global-en/tools/update-service/) or make a factory reset and then upgrade again (I'm sure you don't have make it BEFORE upgrading, uh? ) Winking_Face

Kato
Visitor

after upgrading to ICS i repaired the phone via se pc suite.

i haven't tried SEUS yet.

will the phone get completely formatted after repairing via SEUS?

UdoKuoio
Contributor

Yes, SEUS  result in the loss of data such as contacts, messages stored, installed  applications and so on. Everything that exists in the memory of the phone will  be erased. Once installed and launched, the will start searching for updates.  After a while you'll be presented with a complete list of phones. Choose your  smartphone from the list and continue. You will be asked to begin the restore  process of the phone. After you have started the procedure, "The" will download  and install the latest ROM journal available for your smartphone.

Kato
Visitor

whats the difference betweem SEUS and the SONY PC Companion update service and Update Center that available on the phone?

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Uliwooly
Expert

SUS = sony update service it's a lot more reliable and faster to update than PCC = PC companion

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888