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Xperia PLAY Bluetooth Drivers?

exfileme
Visitor

Xperia PLAY Bluetooth Drivers?

Windows 7 shows that there is a problem with connecting to the Xperia PLAY via Bluetooth. After choosing "troubleshoot," Windows 7 starts to detect the problem, and then attempts to install a driver for the device (Apply this fix or Skip this fix). If I try to install, Windows 7 has an issue with installation and aborts. Thus I'm back to fixing the issue, or skipping it.

Thing is, I can transfer files to and from the device -- I can even use it as a proximity device to some degree (connection drops alot, causing Windows 7 to think I've walked away). Device Manager also notes the issue, but I'm not exactly sure if there's a way to resolve the conflict. Other Bluetooth devices work just fine without any issues.

I just recently downloaded the latest Bluetooth drivers from Broadcom (6.5.1.2700), so that shouldn't be the issue. I'd like to note that this is the second Windows 7 laptop to have this Bluetooth driver-related issue with the Xperia PLAY. Am I missing something?

1 REPLY 1
Johan
Master

There is not much that you can do or change in the phone to affect this. I suggest that you try to reinstall the phone software via SUS and check if same problem remains.

http://www.sonymobile.com/gb/tools/update-service/

If yes, perhaps the phone needs to be examined at an repair center. Contact you local support team in that case.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/