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Xperia P issue. Please Help!

hammad900
Visitor

Xperia P issue. Please Help!

I recently bought the Xperia P. After two months of use, one day the phone suddenly went dead after I restarted it. It doesnot turn on, connect to PC or charger too. There has been no dropping incident or upgrading issue,how-so-ever.

The phone doesnot have a local warranty but only that of Sony's regional warranty. How should I get it claimed under warranty? The phone belongs to Dubai.

Regards. Slightly_smiling_Face

4 REPLIES 4
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_alexdon_
Expert

Force a shutdown vol up+power button until the phone vibrates 3 times.But you need the phone to be connected to a wall charger.

alexdon
Nabeel
Master

Charge your phone for atleast 2 hours and then try to switch it

What happens when you try to switch it on ? Colour of Led when you do so ?

Or as described by alexdon give a force restart

Press and hold Power Button and Volume Up button at the same time

5 Seconds > (Forced) Restart Phone

10 Seconds > (Forced) Shutdown Phone

hammad900
Visitor

I have tried all those restart methods and software reinstallation but nothing helps. When I connect to charger the red LED just blinks for a sec and nothing happens after it. I would appreciate if someone tells me how to claim the warranty from SONY.

Nabeel
Master

Just carry the bill of the phone and visit a service centre

http://www.sonymobile.com/global-en/support/contact-us/

Have a look at this reply as well 14