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XPERIA P ICS Update Problem

pramodhts
Visitor

XPERIA P ICS Update Problem

Hi all,

  Today i have updated my phone to ICS through PCC. After updating the phone, the PCC show the below instructions,

     1. Disconnect the phone.

     2. Remove the battery and insert.

      3. Turn on

I have disconnnected the phone from PC, but the battery of XP is not removable, and now im not able to turn on my mobile

Its showing a warning symbol.

Please help me

19 REPLIES 19
pramodhts
Visitor

Now i have contacted XPERIA support, they told me that it seems to be a hardware issue. i need to visit the Sony Service Centre

karthikk
Visitor

Which city are you from ?

pramodhts
Visitor

@karthikk : Chennai

pramodhts
Visitor

Now i'm downloading the latest s/w using SUS

premvarma
Visitor

Dont bother the call support guyz.. they are of no use for anything.. try the SUS once again. if it is still not working contact service centre as a last resort Slightly_smiling_Face

pramodhts
Visitor

Yes, now im updating the XP using SUS

rusticguy
Visitor

Call center support is all useless. They are a bunch of parrots trained to keep reciting the same crap over and over again till the customer hangs up Slightly_smiling_Face

pramodhts
Visitor

Anyone faced the same issue?

Nabeel
Master

Follow the instructions

Shutdown your phone

Press and hold Power Button and Volume Up button at the same time

5 Seconds > Restart Phone

10 Seconds > Shutdown Phone

Now repair it

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Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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