Xperia Neo v Camera problem

[#1]

Hi

I have had my Neo v for a few days and it has a problem with the panoramic photo operation.  It stops with the error message "Could not take picture. Please pan in the correct direction".  Any ideas on how to fix this anyone?

[#2]

I have tried it on another computer but it did exactly the same thing; lost connection to the phone after it had completed the download and started to check the phone.  I made a second attempt and this time it started to check the phone before it hung up.

I think I shall leave it for now just in case it hangs whilst updating the phone.  If I do want a panoramic photo I shall do it the old fashioned way, take a few photos and stich them together on the PC

Thanks for your help.

[gwhispererz]

No problem.

There are 2 other options for you (in case you decided to) :smileywink:. No way tempting you ....

One way is to Factory Data Reset phone, goto Settings>Privacy>Factory data reset.

The other way is to use an alternate tool, SE Update Service. Here's the download link, http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe.

As mentioned earlier, it could be a bad internet connection (????) Anyway, decision is yours ....

By the way, the above 2 options are useful if you have software issue with phone and not able to use PC Companion.

In the meantime, enjoy your Neo V.

[#4]

Hi

I tried a factory reset of the phone and then immediately tried the panorama camera and it worked fine with the first shot but I got the same error on the second and third attempt.  So I downloaded the update program you suggested but this won't work because when I connect the phone to the PC whilst holding down the back button it makes the computer hang up

It does this with both compters I tried even if the update program isn't running.

BTW, my internet connection is pretty reliable so it isn't likely to be that.

I suppose the only option left is to contact T Mobile and see if they will swap the phone.

[gwhispererz]

I don't think there is anything wrong with phone after Factory Data Reset (your first shot is good). You just have to keep practising taking those photos.

For info, I am having similar issue as you, I just keep trying .... Mentioned earlier, practice makes perfect!

Anyway, your decision to send it in to have it looked at.

[#6]

i agree with the mod here :d ..it is very difficult to  take a pic ..you need a hell lot of practice

[#7]

ok that was not a slang which was maked as star :smileygrin:  i just said H E _ _ .... didnt knew it is not allowed here :smileygrin:

[gwhispererz]

Now you know ....

[#9]

I found it works better in just Sweep Panorama not the 3D panorama but I get the same message too.  I don't know if it is the darker indoor conditions I am practising in.

I generally use the Panorama camera app which I picked up elsewhere on the forum,

http://talk.sonyericsson.com/message/99777#99777

which I really like and have found very user friendly.

[#10]

hey suze pls reply in the other thread or atleast update us about it ?

[#11]

What would you like clarified? I can't see a question asked by you in the other thread. Bear in mind that I am a volunteer moderator on here - I don't actually work for Sony Ericsson.