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Xperia Neo L stopped working

messed_up
Visitor

Xperia Neo L stopped working

My Xperia Neo L has stopped working on it's own. I cant switch it on for 5days now. How do I recover my Phone?
I had factory resetted my phone a few days back as it was showing the message "unfortunately google.com.apps has stopped working" and i wasnt able to make calls/send texts or use any other applications.
Please help Worried_Face

15 REPLIES 15
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_alexdon_
Expert

If you connect to wall charger,can you turn it on?

alexdon
messed_up
Visitor

No! but when the power button is pushed it vibrates and the words sony flashes for a few sec and then the word xperia like it does everytime we switch on our phone. But in my case these 2words keeps on popping up on the screen over and over again until I pull out the battery

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_alexdon_
Expert

I suggest you charge for 1 hour,download sony update service and attempt a repair.

alexdon
messed_up
Visitor

okay.
can you give me the link of sony update service and tell me the process of repair please? thank you so much Slightly_smiling_Face

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_alexdon_
Expert
messed_up
Visitor

It says Installer integrity check has failed.

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_alexdon_
Expert

So you cannot install SUS?

alexdon
messed_up
Visitor

what's SUS?? 😕

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_alexdon_
Expert

Sony update service,I have given you that link.Did you download and try to install?

alexdon