Xperia Miro won't start!!

[RaptorGrey]

Hello,

My Xperia Miro won't start! I really don't know what to do. I press the power button for multiple seconds, like i would start it, but nothing happens. Ok, maybe the battery is empty. So I start charging it and again nothing happens. The screen doesn't even show the battery, which tells you its charging!

My smartphone is just completely dead! Please help

Thanks

[Michael-J]

I would suggest trying a software repair on the phone first of all. This can be done via the PC Companion or the Update Service. This link may help with that http://talk.sonymobile.com/thread/54636.

If this does not resolve the issue then the phone would need to be sent for repair, your local support team can help provide you with info for that.

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[jthax]

hi i have the same problem but i have a mac so pc companion wont work 

cheers

[_alexdon_]

You need sony bridge for mac.

[basilisk]

Now you suggest to try a software update first via PCC. But when i try to do that, first thing it tells me is that I need to have my SIM card (ok) PIN entered  and the screen unlocked. But how am I suppose to insert an PIN and unlock the screen if the phone is dead?

[_alexdon_]

PCC should be able to overtake the PIN if the phone is turned off.

[blisteredfinger]

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@alexdon wrote:

You need sony bridge for mac.

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Sony bridge for mac will only connect to xperia if it switched on - cannot detect otherwise and as far as I can see there is repair option its just for transferring files.

Poor support for Mac users with Sony phones