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Xperia M touchscreen not responding

Induwara
Visitor

Xperia M touchscreen not responding

I have brought sony xperia m about two days ago and the touchscreen is not responding at times..it just freezes,i went to the shop that i got it from,it didnt work until then.then it randomly starts working again and i occured the same problem today,its really frustrating and im dissapointed.please help me!!!! 

1 REPLY 1
Hampus
Champion

I recommend that you make a software repair on your unit via Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS, follow the instructions that appear.

If the problem persist, I suggest that you contact your local support team to get information about how you should proceed in this case:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/