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Xperia M dual is dead

MDIHRANA
Visitor

Xperia M dual is dead

My sister's Xperia M dual is dead. it turned off by its own and its not turning on. its not charging. when i try to turn on its getting hot on front right down side.what can i do??? Sony is giving me so much pain,with my Sp,now with my sisters M dual.
7 REPLIES 7
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_alexdon_
Expert

Try this:connect to wall socket,charge for 2 hours,repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Alexander1
Champion

If that doesn't help you should have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

MDIHRANA
Visitor

My sister's Xperia M dual is dead. it turned off by its own and its not turning on. its not charging. when i try to turn on its getting hot on front right down side.what can i do??? Sony is giving me so much pain,with my Sp,now with my sisters M dual.

 

I have posted this about a month ago. I took it to the shop from where i bought it. They said that a part got damage. they are searching for that in the market. If they find it they will fix it. Its not sony service center cz in Bangladesh we dont have that.

samkkr
Visitor

how did it turn off itself? did u try to chargr it for sometime and how much percentage battery was left by the time it went off, well since u dont have service near u take it to the shop u bought it from and let them have. a look? is the phone under warranty? keep us posted
MDIHRANA
Visitor

At night it had charge about 70%. in the morning it was totally dead. dont know how. Yes it has a service wrrnty from that shop.

samkkr
Visitor

did u try keeping it charged for sometime like alexdon said too? if still now working then would suggest u to take it to the shop cos u still have the warranty.. keep us followed up
MDIHRANA
Visitor

it didnt take charge. and whene i try to turn it on it gets too hot ........