Join now - be part of our community!

Xperia J touch screen problem

Mathavan
Visitor

Xperia J touch screen problem

Hi friends I am using Xperia J   purchased on June 1st week 2013.My phone touch screen is not wroking when text message is comming.Do you have  any solutions for this problem?

I believe  this is  related to software problem,I request Sony developing team to solve this problem.

Kindly send me the updated software for this problem.

Phone details:

Model :ST26i

Android :4.1.2

Kernal 3.4.0 user@sibldsrv-03))

Build Number : 11.2.A.0.31

1 REPLY 1
Alexander1
Champion

To rule out any software problems I recommend that you try to repair the phone software using PC Companion:

http://www.sonymobile.com/update

If the problem persists you should have the phone examined at a service center. Please contact your local support for more information:

http://www.sonymobile.com/global-en/support/contact-us/