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Xperia Ion shut down, wont turn on or charge...please help!

DairyFarmer
Visitor

Xperia Ion shut down, wont turn on or charge...please help!

My Xperia Ion just shut down for no apparent reason this morning as I was checking a message. I tried restarting it, tried charging it, its not responding at all. It has not been dropped or exposed to heat, cold or water. I can't figure out what's wrong with it. I have tried restarting it by holding the volume up key and power button, and have tried different chargers and even tried plugging it into my laptop. Nothing!!! What can I do to get this thing to work? This phone isn't sold in my country, I bought it in Dubai, so I don't know if I can find anywhere to get it fixed here. I would greatly appreciate any help!

3 REPLIES 3
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Uliwooly
Expert

You will have to take your phone to a Sony repair center 

http://www.sonymobile.com/global-en/support/contact-us/

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Uliwooly
Expert

Try this

connect your phone to a wall charger > press and hold power & volume up for at least 10 seconds > let it charge for 2 or 3 hours > after 2-3 hours > try to turn it back on 

DairyFarmer
Visitor

tried it, gonna have to take it to a repair center unfortunately