Xperia Ion headphone jack issues

[saroha]

while aux or a headphone inserted
my phone gets swtched off whenever i play a song or make a call
is it a software problem or hardware?

[_alexdon_]

Try settings-apps-all-smart connect,clear data.Restart.

[saroha]

Still gettin restart
Anyway thanks for the help

[_alexdon_]

Try to repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

If this does not help,stop by a sony service.

[saroha]

headphone jack is shot
no software problem
thanks for the help

[_alexdon_]

Anytime,keep us updated.