Xperia Go Jelly Bean Upgrade : Problem on phone calls

[obby36]

Hi,

I have successfully upgrated my XPeria Go to Jelly Bean and I'm facing a big problem with phone calls :

After dialling and pressing "call", the phone is completely frozen ! It remains frozen from several seconds to about 1 minute !! During this time I have no information about the call setup progress. The call can be established, and the celled party can talk "alone" : I'm not able to know when the call is established and to hear him speaking !!! Then, my phone is no more usable !!!!

I don't know if anyone has already experienced this problem ...

Best regards.

[obby36]

Hi all,

Ok, I installed Update Service and reset my smartphone, and now it's ok on phone calls.

Problem solved !!!

Regards.

[ad8yaa]

Update service? What is that supposed to be? If it's the 'repair' via PC Companion, I've tried it and it did no good.

[eljunpacomios]

Sony Update Service is slightly different tool. almost the same, yes.

Check it out here.

http://www.sonymobile.com/gb/tools/update-service/

[obby36]

Sorry, I wrote too fast. The problem is not solved for me with "Sony update service", but once the phone is restarted, the problem does not appear immediately.

To be more precise, I told the problem was on initiating phone calls. In fact, it is both when initiating and receiving phone calls. The phone application freezes (and sometimes disappears), then it comes back after tens of seconds. When trying to do something on the phone app GUI, I get after a few seconds "the phone activity does not answer. Would you like to close it ? Wait / Close" (translated from French).

I would say this problem is very critical, as phone calls can not be used in these conditions !!!

Best regards.

[ad8yaa]

Thanks! So I am going to wait out the patch update.

[gageracer]

This is happening to me too.When i go to phone app to call someone and finally select anyone to call, app just closes.Then few seconds later phone calls the person i selected!Sometimes phone app gets frozen and i hit call button more than 1.When that happens, phone calls that person after a while, then after finishing the conversation, phone calls the same person again!Cause i hit it more than 1!!!

Also when i get a call i cannot open the call and talk.I open it, i wait for the app to open and thatis about 5 seconds cause in screen phone suddenly says that i've been talking for 5 seconds, the calling count does not start from 0.in those 5 seconds person on the other hand can hear me and i swear to the phone most of the time.This is too annoying, really too much.

[Rickard]

Does this problem occur after you restore a backup or install a certain app? Could you please try making another repair using PC Companion or Update Service and see if the problem occurs without any backup or installed apps?

[Ajelishka]

I have the same problem!!!!!!!!!!!!!!

Its like I can use my phone for whatever but the phone itself!!!!
Moreover, whilst on the phone, it does what it likes!!! ie hangs up, calls another person!!!

its more thn annoying !!!

[obby36]

Rickard,

I didn't restore any backup, after "update service" as only my contacts (linked to gmail) are necessary for me. But of course, Google Play downloaded and installed my apps. I'm going to try again without re-installing any app, and let you know.

Best regards.