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Xperia E Speaker Stops Working

albertdecastro
Visitor

Xperia E Speaker Stops Working

I own a Xperia E and recently I had to take it to repair because the screen tactile stopped working. Now, weeks after that repair, I notice that during a call, sometimes people stop listening to me and think that I turn off the call, and this never happened before the repair. It happens no matter the noise suppression is on or off. 

Tags (3)
3 REPLIES 3
Jake-SonyXperia
Champion

Hi albertdecastro,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This is very unfortunate, I suggest that you first try clearing the Smart Connect application data to help remove any glitches that may be present.

Menu > Settings > Apps > All > Smart Connect > Clear Data 

Let us know how you get on.

albertdecastro
Visitor

Hello Jake,

Thank you for your quick reply. 

I have cleared the data on Smart Connect but it didn't work. However, I have uninstalled the updates of the Smart Connect to the default version and it seems to be working good until now. I suppose there is any bug on the latest version of Smart Connect. However, if the problem persists I will let you know.

Tags (3)
albertdecastro
Visitor

Hello Jake, Like I said before, my Xperia E's speaker started working fine again after I had uninstalled the latest versions of Smart Connect app. Although, in the last days the speaker started having issues again, as people stop listening to me. I really don't know what's happening, this is very annoying.