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Xperia Arc S LT18i, Confusing Problem

GamalNasser
Visitor

Xperia Arc S LT18i, Confusing Problem

Hello Guys,

I've a Xperia Arc s LT18i and there is a confusing problem with me 

My battery was dead for an instance and it didn't wake up again even after charging it with a wall charger the phone didn't open and don't accept software as it didn't start. Thinking_Face

accodentally after days i connect the phone to the lap and it begin charging and opened when it came to 1% after full charging on the lap i reset the phone to factory setting, it shut down and didn't open again Slightly_frowning_Face

I went to a mobile maintainance to check it after connecting the phone battery pins to a device"maybe votmeter" i tried to open it after a while and it opened Neutral_Face

Then i connected it to my lap with PC companion to Repair the software and it downloded it and the mobile shutdown to start update but finally it didn't wake again and there was a problem with starting the update.:smileycry:

5 REPLIES 5
Danial-mach1
Leader

maybe your battery is faulty

GamalNasser
Visitor

Thanks for your suggestion, but it was charging when the phone was open and i used a wall charger also and it was working.

But to be honest I'm using a samsung charger as the original charger was malefunctioning but it works

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_alexdon_
Expert

Charge for 1 hour,remove the battery and put it back in.The phone should be completely off.Download sony update service,install and follow the steps provided to repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
GamalNasser
Visitor

I've the battery full charged and downloaded the update servive package but it didn't start !!

i pressed the Back buttom & hold it but it didn't start "i keep pressing for a minute roughly"

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_alexdon_
Expert