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X10 mini pro won't charge, won't turn on

gaga016
Visitor

X10 mini pro won't charge, won't turn on

The battery was about 10%, and I was downloading a game. All of the sudden, it froze and after a few seconds it turned itself off. I triend to turn it on, but I couldn't, so I thought battery died, and I left it on the charger over night. In the morning, it still couldn't turn it on, and anything I triend didn't work.
When I press and hold the ON/OFF button, it just vibrates shortly and nothing happens. If I repeat that, it won't even vibrate until I pull the battery off, than put it back, and try again. Won't charge on the charger, won't charge on USB cable, won't turn on. I don't know what to do, I already tried Hardwer Reset (with and without charger) - didn't work, tried connecting it to the USB and holding the BACK button - still nothing. Sometimes, when I try to turn it on, it won't vibrate, and the red light flashes (that means the battery is low, right?). Sometimes it doesn't react at all, no vibration, no red light, nothing. Is there anything else I can do? Please help me, the phone is new, and I can't believe this is happening!

14 REPLIES 14
gaga016
Visitor

I followed all the instructions, in the end it said that I successfully updated it, but it still won't turn on! The red led flashes when I try to turn it on... It doesn't even vibrate now. Just the red led. Connected to USB, connected to the wall charger, and when I try to turn it on connected or disconnected...
If there's nothing left to do, I'll just let it charge again...

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Uliwooly
Expert

ok, keep us updated

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

gaga016
Visitor

Since the last time I wrote here, I took my phone to some mobile service. They said something was wrong with the system, and fixed it. It was working for about a week, and then one day the battery got empty again, it turned off, and it's not working since then... I took it back to that service, it was there for about 20 days and they called me today to come and take it, saying that they don't know what's wrong, and that it can't be fixed. This man who was working on it says that he was trying everything every day, but nothing. I'm very disappointed...

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Uliwooly
Expert

contact a Sony administrator (Sam, Johan, Markus)

danro123
Visitor

I have the same problem with my xperia mini when the battery hits 3% it restarts and start all over again agian and agian hope u guys can help me :smileysmileywink:

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