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goran1862

hy! my girlfriends has x10 and she switched from austrian to croatian card when she came in croatia (she is doing it every month), but now problem apeared!
It wont sign in into her google account, it says that the username or password is is incorect or the account is not active anymore! (its active, and when I go to the gmail I can sign in normaly)
and I cant delete account, it says that I need to do factory reset!

so, HOW CAN I FIX THAT? because she cant use google store, whatsup, viber, nothing...

Uliwooly

she could access her gmail on a computer > change her password and try again

does she has a @gmail or @googlemail

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

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RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

goran1862

Ill try that tommorow and see how it goes!
she has @gmail

Uliwooly

keep us updated

goran1862

it didnt help.. its saying network error..
how can I backup files before factory reset?and how can I restart phone? (exp sola power button and volume up)?