WIFI Range

[XperiaDave]

Hi All.

Unfortunatley I have just had to pick up a replacement Z3.  

With this one, I am having issues with the WIFI range.  Where with my old one I could get WIFI in the garden (Router is in the living room on the first floor) and at work I sit the furthest away from the router, but again on my old Z3 I had no issues.  This new one, as soon as I leave the living room the signal drops and disconnects, and at work the WIFI only connects as I walk past the router.

PLEASE HELP!!!!

Thanks

Dave 

[Uliwooly]

@XperiaDave

Do you experience the same with other routers? 

Does your phone has a protective case?

[XperiaDave]

@uliwooly 

I have Sky broadband at home and BT internet at work, so yeah, fraid so.

[Jake-SonyXperia]

Hi XperiaDave,

Welcome to the community,

I am very sorry to hear about the issues you have with the device, on the off chance that this is software, I would first suggest performing a Factory Data Reset and then try testing the Wifi on the device, if it continues, I would definitely contact Sony Mobile Customer Care to advise of the issue.

[XperiaDave]

Hi.

Unfortunately this hasn't fixed the problem. I will go to the shop I got the replacement from this lunch time, to see what they say.

Otherwise I will raise. A repair ticket later, unless there are any other options.

Thanks.

[mr_xzibit]

Many many factors can have an outside influence on a WiFi signal. Something as simple as a random electronic device could be interfering with the signal.

[XperiaDave]

Hi all

I took the phone back to the shop and they ahve replaced it.

All is now fine.

Thanks for the responces.

[Jake-SonyXperia]

Great news, glad this was resolved.