Wifi problem

[Basha29]

My Sony Experia Z Ultra mobile unable to connect Wifi, if I keep the mobile close to router wifi will connect and that to very low signal for that I need to keep the mobile almost on the router. if I keep the mobile 1 or 2 meters away from router wifi will disconnect.

I tried restarting wifi device, my mobile, provided proxy ip addess on my mobile wifi settings,

wifi is working fine for my 3 laptops and iphone, samsung s3, s4, note, and other mobiles. there is no issue with my wifi router.

Please help!

[Michael-J]

The first thing I would advise would be checking out the following link: http://talk.sonymobile.com/message/154244#154244

If that does not help I would suggest a software repair. This can be done via Support Zone section of the PC Companion. The following link would help with this: http://talk.sonymobile.com/thread/54636.

If the problem persists I'd recommend sending your handset for service so it can be examined. Repair details can be obtained by contacting your local support team directly. You can find contact details here: http://www.sonymobile.com/global-en/support/contact-us/