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wifi problem

arashmid
Visitor

wifi problem

hi. i have a problem with wifi. near the modem it works but when i go to my room that have some distance from modem, the phone still connected but do not work and i can not open any web pages. but other devices like my xperia s works fine in my room. please help me Worried_Face

8 REPLIES 8
m_jojo
Visitor

Hi arashmid,

I had the original Xperia Z and it had the same problem as well. When the signals would be around 1 bar the wi-fi would show 'connected' status but not work. I think it's a matter of the wi-fi reciever in the phone. The signals are weak there and it just shows it to be connected but does not get enough signals to surf the internet. Other devices might just have a better wi-f- reciever but i am not sure though, just my own thought. Slightly_smiling_Face

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_alexdon_
Expert

arashmid
Visitor

that didn't help Slightly_frowning_Face

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_alexdon_
Expert

Only the Z2 has this problems?Did you try to forget the network and add it again?

alexdon
arashmid
Visitor

that didn't works too. my xperia s works fine. just z2 has this problem, now i have a new problem! the phone doesn't even connect! it says "saved,scured with wpa" or "authentication problem" Slightly_frowning_Face

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_alexdon_
Expert

What security protocol does the connection have?Change it to WPA2.

alexdon
arashmid
Visitor

didn't help. still not works in my room

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_alexdon_
Expert

You should have your Z2 checked at a sony service.

alexdon