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WiFi connection problems

Rominaschryers
Visitor

WiFi connection problems

This morning, when i woke up, ive noticed my phone couldnt connect anymore to wifi... I can turn it on but when i go back , the button is again at wifi off ... 

Yesterday evening everything was fine, never had a problem before with my wifi connection. Please i hope somebody can help, cause i'm really upset by this... Latest time, i had several problems , i already had to buy a new one a month ago, and now this again Slightly_frowning_Face

9 REPLIES 9
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Qatrium
Expert

@Rominaschryers

Did you try to:

- restart or reset your router?

- restart your phone?

- connect to a different WiFi network?

Rominaschryers
Visitor

router is fine, my friends phone and my tab are both perfectly connected with our wifi... 

restarted phone, even putted it back to fabric settings... Cant connect because when i switch on the button , it automatically switches off again . 

I ve had this kind of message a few minutes ago: IU system doesnt correspond , do you want to wait or close ? ( or something like that -) 

profile.country.US.title
Qatrium
Expert

@Rominaschryers

Might be a system crash, you may perform a software repair using PC Companion after taking a backup of your data stored on internal memory.

Rominaschryers
Visitor

  1. TrieD that to...but nothing helps. ... or maybe i did something wrong with trying software repaiir ? Could it be a problem with the wifi antenne ? Or is it sure a problemen with software 
profile.country.US.title
Qatrium
Expert

@Rominaschryers

If you followed the guide of software repair using PC Companion perfectly and it didn't help, then you should contact your Local support as soon as possible and get your phone examined by a professional.

rememberthistim
Visitor

Sounds exactly like the issue I've had - the wifi will either not switch on at all, or will not find anything when it does switch on (which is very rare).  

And then, when it does switch on I can't switch it back off again so it's constantly searching for a signal!

I've sent it back for repair twice now as it's still under warranty but it's just been sent back to me with the same issue.  It's incredibly frustrating.

Not a huge help, I know, but you're not alone with this issue at least.

Rominaschryers
Visitor

Saw at another forum( x da developers) ,lots of People got this issue ... And nobody got a solution ..few People did Just like you did and had sending it to repairecenter and also got their phone back with the same problem still not fixed ... dont know what to do now..
NeoBeum
Enthusiast

@Romaniaschryers

Are you able to execute a WPS connection?

rememberthistim
Visitor

Interesting - hadn't thought to try that.  Nope, it wont, I just get "Request Failed"