Wi-Fi isn't registering on my device

[Daydreamer]

Sony Xperia Z5

[dandy63]

More details please......as much info that you can give so someone can possibly begin to help 

[CameronT]

Hi @Daydreamer,

We definitely need more information on this one, but a common fix to most Wi-Fi issues is to remove and reconnect to the Wi-Fi connection.

To do this go to Settings > Wi-Fi > Tap and hold on your Wi-Fi connection > Remove. Then, reconnect to your Wi-Fi. 

[Daydreamer]

No wi-fi connection shows up, it just says no network's available

[Bugmenotsony]

"No wi-fi connection shows up, it just says no network's available"

Try following, before procceding:

1.) Enable/Disable Wifi and see, if your Smartphone connects.

If that's not working

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2.) Start your Smartphone in Safe-Mode.

If that's not working

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3.) Look, if Wi-Fi is Enabled from your Network Device (The router in that case) by using your laptop or another Smartphone

If that's not working

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4.) Please go to Settings-->About-->Diagnose-Wireless-->Wi-Fi

If that's not working

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5.) Please look at the routers specification.( 2.4 GHZ/ 5 GHZ)

If that's not working

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6) Send your Smartphone to your back to your local service