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videos cant be played in anyway !!!

breka3
Visitor

videos cant be played in anyway !!!

i am havind this problem for like 8 months now in stock rom i tried everything u could imagin to fix it , videos cant played on facebook , youtube , camera cant record videos , the only temporery solution is to restart it get fixed for sometime then the bug is back again tried everything nothing gets fixed i really need help am sick of this problem......and many people are asking for fix 

16 REPLIES 16
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Uliwooly
Expert

@breka3

did you unlocked the bootloader? 

Phy
Legend
Legend

Do you experience the same on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
breka3
Visitor

yes i unlocked it

breka3
Visitor

tried safe mode it works but i cant use facebook nor youtube on safe mode , and gets fixed on restart so it will not be obvious on safe mode except after houres of usage

Phy
Legend
Legend

The issue its caused by a third party app.
breka3
Visitor

i made factory reset more than 10 times flashed many stock roms of defferent versions of lollipop , still the same after some while after restarting the phone the issue comes back , the only thing that fixed the issue was flashing cyanogen i hade no proplem in videos at all in cyanogen but i had another bugs concerning the cyanogen ,soi reverted back to stock i had the same issue again....
sry for bad english

breka3
Visitor

its something wrong about videos it happens in camera app when trying to record , it happens in facebook that cant play any videos , youtube also , but if i opened facebook in chrome videos work correctly 

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Uliwooly
Expert

@breka3

I want you to try something, repair the phone with PCC, yes even if you have done it before, do NOT add your Gmail address nor update any app, don't download any app then test the videos and report back

breka3
Visitor

Tried that before i found it on the forum didnt fix anything for me, /t5/Xperia-Z2/Lollipop-has-killed-video-playback/m-p/971636#M26507 this post have the same issue exactly as me amd also he didnt find a solution there, i think the problem lies in the firmware