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Video not working

HelenDB7
Visitor

Video not working

I have only just received my new Xperia Z and went to use the video record function for hte first time, but everytime I press the record button to end the video recording I get an 'unknown' error message and it throws me out onto the main home screen without saving anything! I have had the phone for 2 days! Can anyone help me with this?

1 REPLY 1
Henke
Contributor

What happens if you change the data storage settings?

Open camera, settings, data storage, Internal storage/SD-card

If you have a SD-card in your phone, turn off the phone, remove/insert SD-card, start the phone, try again.