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USB connection problem

Dulshanka
Visitor

USB connection problem

Cannt find the camera folder when i connect the phone to PC(windows 7).Its visible through file manager(ES explore) but in comuter folder is visible??

8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

on your computer

computer > Xperia V > internal storage / SD card > DCIM > 100Andro

profile.country.GB.title
Uliwooly
Expert

also

settings > xperia > usb connectivity > MTP

qcpxf
Visitor

why don't istall the driver again

Dulshanka
Visitor

But the thing is when open DCIM folder theres no any folder or file i can see..Also USB connection mode is MTP.

qcpxf
Visitor

the phone memary and the SD card all have the DCIM folder, dou you make sure you see the two compeletely?

Dulshanka
Visitor

I do not use SD card but i can find DCIM folder of internal storage.. Inside the DCIM folder Camera folder is not visible and all other folders are empty

qcpxf
Visitor

QQ截图20130722230806.png

do you have the three folder???   Every folder all didn't have picture?

Sam
Legend
Legend

To solve the issue, open Device Manager on your computer to reinstall the driver for your device while your device is connected with your PC via a USB cable.

Microsoft Windows Vista and 7 users

To open Device manager on your computer

1.          Click on the Start button.

2.          In the Search box, type device manager, and then press enter. You should see something similar to the below example.

Device%20manager.jpeg

Microsoft Windows XP and 2000 users

To open Device manager on your computer

1.          On the desktop, right-click on My Computer and click Properties.

2.          In the System Properties window, click the Hardware tab.

3.          In the Hardware, tab click the Device Manager button.

To reinstall the drivers for your device

1.          Scroll down to the Universal Serial Bus controllers (USB section) of the Device Manager window.

2.          Look for an MTP Device: Media Device or Unknown Device. Click on this entry and choose "Uninstall" whilst leaving the device connected.

Wait a few minutes, and the computer will reinstall the drivers for the device.

Now, the phone is accessible via Computer/My Computer on your computer.