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Updating software

Mariachi
Visitor

Updating software

Hey guys I have one simple question.
When I want to update/repair or do anything about software changing, how should I connect my phone to pc and what program should i start (pc companiom or SUS)?

Im asking this because after reading many posts on this forum, people keep mentioning all sorts of ways to connect the phone (power button and +/- volume,turned phone off or on...)So can I just connect it while its turned on,start pc.companion and let the program do its thing?
3 REPLIES 3
Jasca_Ducato2
Visitor

Yes, you can simply plug the phone into your PC via the USB drive; there is no need to turn the phone off beforehand. As it will be (i'm assumiing) the first time you have done it, your phone will automatically start installing the necessary drivers and software (PC Companion). Once this is installed, you will be alerted if your phone has an update available.

Sam
Legend
Legend

As above, here are the step by step instructions:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps


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zxcvbad
Visitor

There are different ways to do update/Repair as you mention. Pc companion in most of the cases is similar to ota updates, while sus is mostly being used for repair, wiping all the data from device, clean firmware install and would require to enter your device into flash mode. Since recent versions of pc companion is able to repair, you can use this app without any problems