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updated problem

samady86
Visitor

updated problem

when i try to update the latest firmware i start and prepare was good , then i should turn off the phone and disconnect the usb and push on the volume down key and hold but there is nothing happened so i want to know to do

thanks

4 REPLIES 4
Na5iR11
Visitor

I'm sorry but I'm a bit confused so I'm going to rewrite your situation in steps so we can better pinpoint the problem. (Please tell me if I get it wrong).

1. Want to update to latest firmware.

2. Everything went well when downloading the update. PC companion (assuming that you used it) told you that everything is ready and that you should proceed to the next step.

3. You turn off the phone.

4. Disconnect the micro-USB cable from the phone.

5. Pressing the volume key down.

6. Something should happen now to the phone, but nothing seems to be.

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Uliwooly
Expert

use SUS instead

install SUS > restart your PC > disable your antivirus and/or firewall > run SUS > turn off your phone > press and hold volume down THEN connect the USB cable while holding the volume key, do NOT release the volume key

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

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Uliwooly
Expert
BugsXperiaP
Visitor

same happened with me. after about 10 odd attempts i began the update procedure from the start again and my phone was updated within seconds.