Update Vanished after downloading

[Sandeep-KS]

Checking for system update on the phone showed an update build no. 23.1.A.0.690 which apparently is Android Lollipop was available via PC Companion only. So I conected via PC and followed the instructions. It took a while to download the Android L update and message prompted that the device will turn off. The device then turned off and the message on the PC Companion said that there was no updates available.

Now even my PC Companion says I'm running the latest version which is Kitkat. I tried checking for an update over phone.  It says I've got the latest version. What did I miss here? Anyone faced the same problem. Or is it that Sony withdrew the update?

[companionnotdet]

sony has removed the system files from their servers because it crashed due to too much load ie:too many tried updating their device at the same time  we'll have to wait for another 10-15 days for the notification to appear

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@Sandeep-KS wrote:

Checking for system update on the phone showed an update build no. 23.1.A.0.690 which apparently is Android Lollipop was available via PC Companion only. So I conected via PC and followed the instructions. It took a while to download the Android L update and message prompted that the device will turn off. The device then turned off and the message on the PC Companion said that there was no updates available.

Now even my PC Companion says I'm running the latest version which is Kitkat. I tried checking for an update over phone.  It says I've got the latest version. What did I miss here? Anyone faced the same problem. Or is it that Sony withdrew the update?

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[Thommo]

Where did you hear this or are you speculating and assuming and making up rumors

[MUSHARAB]

TRY UPDATING MANUALLY

Using Flashtool & FTF File, You will Surely Get Updated to 5.0.2

REQUIREMENTS FOR MANUAL UPDATE

FIRMWARE,  FLASH TOOL, DRIVERS

[pradip1970]

Step 1 – Download Flashtool

Download Flashtool version 0.9.18.5 (or the latest available) from here.

After downloading above Flashtool, install it.

On opening it, it may ask you to move files stored in F:\Flashtool\firmwares toF:\Users\PC NAME\.flashTool\firmware (Do move the ftf stored if asked to do so

Step 2 – Download Firmware Ftf file

For D6502 INDIA region

Step 3 – Put your above download firmware ftf in “F:\Users\PC NAME\.flashTool\firmware” folder

Additional Step :- Install Drivers

Install Drivers from the folder named “Flashtool Drivers” in the location where Flashtool is installed OR just install PC Companion on your PC and connect your device with it and then remove it.

Step 4 – Open FlashTool

Now Open Flashtool. See the “Black Lightning Thunder icon” at the top left corner. Click on it.

Step 5 – Choose Flashmode from Bootmode chooser

Now choose flashmode from given two options.

Step 6 – You will now automatically see your download firmware ftf file in the “firmware” section (left hand side) of Flashtool window. Select your firmware.

Step 7 – Wipe data if you wish

See the right hand side of window under the “Wipe” tag, all three options are checked if, will delete all user data.

So if you don’t want to delete all user user data and don’t want a factory reset then you should uncheck them.

Wiping full data is recommended, though (if you have backup).

Do it: Click on “Flash” button.

Step 8 – Preparing files for flashing

After clicking on “Flash” Button in above step, now FlashTool will prepare firmware ftf selected for flashing.

Step 9 – Connecting phone in FlashMode.

Important: Now enable USB Debugging on your phone and enable unknown sources option in your Xperia device and switch it off.

When prompted the notification of connecting your phone, connect it in flashmode (as chosen above)

How to do ? Press Volume down button and then insert usb in phone, you will see red and green light blink once, it means phone is connected in flashmode now.

As soon as phone is detected by Flashtool, flashing beings and wait till it is finished.

WARNING: Do not cancel the process in between once flashing has started or it will result in boot loop or device not booting up at all.

Disconnect phone as soon as flashing is finished.

Step – 10 Disconnect phone

Now reboot your phone. First reboot after the update will take some time.

You must have Android 5.0.2 Lollipop 23.1.A.0.690 firmware installed on your Xperia Z2 now.

[itsmanu_rao1]

I still didn't get lollipop Update,

When i check for update i'll get that your phone/tablet is up to date...

Mone is Z2(D6502)..

Any solutions?

[pradip1970]

sony has withdrawn lollipop update from india server. even with xperifirm software it was still there upto yesterday. but now you can not download with xperifirm. so if you like to update to lollipop, update it manualy as i posted it earlyer.

 

[Bearings]

It may not be Sony pulling it off their website because someone here went to Xperia Care and got the update. It's more likely India mobile operators cannot cope with the demand that may eventually shutdown their network that's why ur access to Sony has been blocked. Please check with ur mobile operators or go physically to Xperia Care to get it updared.

[PranayGh]

Guys any one got any update on this issue. Any one got the update notification  on Xperia Z2 or any one know who got the update. The worst thingh i experiencing with SONY now. On their website its showing update to android 5.0 is avaliable but its not showing on the phone. Tired up calling customer care guys the simpling saying reinstall PC campanion , repair your phone , reset your phone and all bulll **bleep**. 

No one is bothered about the issue.

[aksh1]

NOW LOLLIPOP 🍭 UPDATE AVAILABLE IN INDIA

[Loki_]

Guys,

New System update available in India for Xperia Z2 D6502.