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Update issue

DylJones181
Visitor

Update issue

I tried to update my Xperia M to 15.1.c.2.8 using sony pc companion, half way through the update it came up with an error and ow when my phone turns on it freezes at the sony loading screen, is there anything i can do or is my phone doomed?

6 REPLIES 6
alexrx
Enthusiast

Hi there,

Press and hold "Power Button" and "Volume Up" at the same time about 10 seconds(untill you hear/feel 3 vibrations), then charge your battery 1 hour and repeat the process with Sony Update Service.

Cheers.

DylJones181
Visitor

the phone turned on as normal, freezing at the sony screen

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_alexdon_
Expert

Use sony update service provided in the upper post to repair.

alexdon
alexrx
Enthusiast


@DylJones181 wrote:

the phone turned on as normal, freezing at the sony screen


Hi,

Your current installation is corrupted, that is why you are stuck on Sony´s logo, repeat the process with SUS to resolve that.

DylJones181
Visitor

Thank you very much guys, it now works fine Slightly_smiling_Face

alexrx
Enthusiast

You´re welcome.