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update hangs

tbeernot
Visitor

update hangs

I've just tried to install the update. The PC companion recognizes the phone, downloads the update, turns the phone off and then halts. After a while the instructions are shown that I need to plugin the phone into the USB while turned off and with the volume down pressed. When I do that there is a short green-red flash of the LED and then nothing.

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Uliwooly
Expert

Try again with SUS 

Turn off your phone > press and hold volume down > connect the USB cable < do not release the volume down key) > wait

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

tbeernot
Visitor

No joy. Hangs the same.

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Uliwooly
Expert

Is there another computer that you can test? also make sure to disable your firewall and/or antivirus 

Vilfy
Visitor

I have the same problem. Can't get past the "hold volume down" and plug in the use cable into the phone. Nothing hapens on either PCC or SUS. I tried the other way aswell, holding power button and volume button up and also nothing happens.

I'm clueless.

Samsung's Kies never had it this uterly complicated to update a phone's software. Anguished_Face

tbee
Visitor

For me switching to Windows7 (instead of WindowsXP) solved the problem.

Vilfy
Visitor

I am on win7.

Vilfy
Visitor

Never mind. Recieved an OTA update yesterday and updated my phone that way. 

Don't seem to have any issues that other people are noticing with 4.4 kitkat except a lil bit worser battery life.

Trev58
Visitor

i think batery life is ok compared with my note 

Vilfy
Visitor

I didn't say its bad, just a tad worse. Still great compared to that disaster that is HTC.