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update failed

GUL
Visitor

update failed

My phone failed toup date any body help me? it is showing  "unable to install or start phone software update components"

58 REPLIES 58
Not applicable

I have the same problem with both the PC companion and Update service both failed updating my xperia S

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Uliwooly
Expert

ANNOUNCEMENT: UPDATE: Problems updating to ICS

Hi,

We have identified the earlier issues and are working to implement the solution across all available ICS updates. This process will happen gradually beginning now.

Feel free to run your update again now to see if it is available, or wait and we will inform you here when all updates have been re-released.

-Jeff

Don't forget to mark the Correct Answers & Helpful Answers

decruze
Visitor

I have it worse than you. My PC Companion says i have a update available, woohoo, then, when update is being downloaded, phone shuts down, and SONY says that my phone is up to date.

Message was edited by gwhispererz. Your behaviour is unacceptable, please observe Discussion Guidelines. Thank you.

Tharik
Visitor

Hiii uliwooly

okay....still we are  facing installation update error...both in PC companion and SUS

any solution for this?????

Tharik118.jpg

Not applicable

Same issue in Hong Kong. This Xperia experience is a total commercial failure.

Not applicable

Mine failed too!  I was expecting it to fail anyway.  Thanks sony for bringing the hype and not the update.  Last sony phone ever.  I'm never going to fall for this trap by sony again.

Not applicable

I AGREE!!!! If i dont fix this before the 12th of next month than I will return my phone under the 14 days exchange period and buy a Galaxy S3.

Not applicable

stop this sony >>>>>>>>>>>>>>

what kind of after sale service is this ????????????????

first it was no update

second my si number is not in the list

third my si number is in the list, but pcc is telling me phone is up to date !!!!!!!!!

fourth my pcc finally showing update to ics is available

fifth error in update process

sixth what else sony ????  Angry_Face

2close4comfort
Visitor

Same here (Germany).

Not applicable

Relax guy, they just screwed up a bit (again) give it a day or two

you waited this long anyways