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Update, contacts gone

Grooveman1
Visitor

Update, contacts gone

Hello, i’ve just updated my Z5C tot Android 6.0.1.

In the past an update never has gone wrong This time, 95% of my contacts are gone. It looks like the 5% contacts that are still in my phone contacts I’ve recently add.

Does someone know how to get the 95% contacts? I've tried to filter, import accounts etc. Nothing works...

Thanks.

3 REPLIES 3
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_alexdon_
Expert

@Grooveman1 Not sure why this happened but you can take a look here:

/t5/Xperia-Z3/Update-6-0-Contacts-Lost/td-p/1131535/highlight/true

An update should not affect personal data.

alexdon
Grooveman1
Visitor

Thanks for your reply. 

I've managed it to get it back with a backup. Almost all contacts are back!! I'm only busy with the filters, but it works again! Slightly_smiling_Face

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_alexdon_
Expert

This is a good reminder to always backup important data :smileysmileythumbsup:

alexdon