cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

Unresolved support ticket

Not applicable
June 2012
June 2012

Unresolved support ticket

Can someone tell me how to resolve this support ticket I generated 7 months ago?

Ticktet #91934853

I've called, emailed and chatted online. Someone always promises to get back to me in 24 hrs.

0 Kudos
Reply
3 REPLIES 3
Jeff
Enthusiast
Enthusiast
June 2012
June 2012

I work very closely with our USA support team.

I reviewed your situation in your ticket, and forwarded it to someone that can help. I'll talk to him on Monday when we are both in the office.

If you do hear from someone on the phone Monday, let me know by replying here or sending me a private message.

0 Kudos
Reply
Jeff
Enthusiast
Enthusiast
June 2012
June 2012

Your order has been placed this morning!

USA has two day shipping, so expect it Wed/Thurs I imagine.

I'll give you a call after lunch your time Slightly_smiling_Face

0 Kudos
Reply
Not applicable
August 2012
August 2012

Still no resolution!

I got a message reffering to RMA 61112286243 on 7/13/2012

It had the wrong address so I responded with the correct information.

No response to the address correction

No item recieved

0 Kudos
Reply
1899417posts