Join now - be part of our community!

unable to update error message 011

homeslice
Visitor

unable to update error message 011

I'm using bridge for mac to try and update my Z1 but when it gets to the first step it will say downloading update engine then error 011 contact technical support I've updated bridge for mac and also Java but still having the same error message Slightly_frowning_Face
3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

does your mac meet the minimum hardware requirements?

homeslice
Visitor

Yeah it does I've tried it on both computers I have at home with the same outcome Slightly_frowning_Face
profile.country.GB.title
Uliwooly
Expert

Could you try with a different connection ?