Unable to restore after Android Update

[mightyflav]

Hi all,

After updating my Z1 to 4.4.2 I was unable to restore using the built in backup and restore app. The error message states that the selected backup cannot be used due to incompatability of the software!!!! 

This should have been obvious to sony....

Also, opening the backup folder in the SD card is of no use since the files were encrypted.

Will any good soul help me restore or at least retrieve my files?

Thank you!

[_alexdon_]

You cannot restore the backup from JB to KK...You should have backed up on google servers,I think from there you could have restored easily.Try this link for the contacts:

http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-comp...