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Unable to open front camera

Arnesh
Visitor

Unable to open front camera

Hi,

Whenever I am switch my camera from primary to secondary(Front) Camera. It shows an error saying "Cannot Connect to Camera". 

Then when I want to switch to primary camera then I need to 'clear data' from settings> apps> All > Camera.

Till now I havent done any software upgrade or system reboot and defaulting operation.

Please advice me how to resolve the issue.

Thanks,

Arnesh

1 REPLY 1
Alexander1
Champion

You can try to test the front camera in the Xperia Diagnostics app: 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software >  "Repair phone".

If the problem still persists, I suggest that you have your phone examined by a service center, please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/