Turn off by charging Tipo Dual

[dataman2]

Hello support,

my brand new phone turns off when I connect it with my PC and the USB charger from you.

It´s the lastest firmware from your site installed on the phone.

What can I do?

Best regards

[Uliwooly]

repair your phone with SUS or PCC

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[dataman2]

Hello Uliwooly,

the software told me that the lastest software is on the phone.

I did the update and the reboot but the issue is still there.

Best regards

[Uliwooly]

you should take it to a Sony repair center

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522