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Traffic with mobile data and roaming data disabled

alexamirante
Visitor

Traffic with mobile data and roaming data disabled

I've been abroad for a couple of times lately, and even if I disable both mobile data and roaming data my z3 compact makes several very short (few bytes) connections. This is costing me a lot of money!
7 REPLIES 7
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Uliwooly
Expert

Are you sending and receiving MMS?

alexamirante
Visitor

No! I'm not even making calls or accepting incoming ones!

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Uliwooly
Expert

That's quite odd, you might want to contact your carrier network 

alexamirante
Visitor

Already done, they say it depends on the phone. There are other z3 compact users which are experiencing the same issue, so they may be right actually!

I think this bug has been introduced by some software update, as it only appeared a few months ago.
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Uliwooly
Expert

I'll escalate this but I need to 

Model number

Android version

build number 

Carrier network and country

is your phone locked to a carrier/network branded?

alexamirante
Visitor

Model number: D5803
Android version: 6.0.1
Build number: 23.5.A.1.291
Carrier network and country: Wind Italy
The phone is not locked to a carrier or network branded.

Thanks
alexamirante
Visitor

Any update?