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touchscreen not working right

Syrycascudo
Visitor

touchscreen not working right

The xperia touchscreen is not working properly.

First it stopped working, so I updated the phone and formatted with the factory setting.

The problem still remains, touchscreen keyboard not working.

Then he hung up the analog keyboard, and when I restarted, the touchscreen is working again, but it only works if the analog keyboard is saved.

Was giving to use the phone so far, until the touchscreen stopped working again definitely.

The unit did not fall, suffered no harm or knock over a connection started showing the defect which persists until now.

If someone is going through the same problem, please leave a tip.

thank you all

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Is the touch screen working fine otherwise? And what do you mean with analog keyboard? You can always try to boot your phone into safe mode to see if you experience the same behaviour:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008