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touch stuck

Saweera
Visitor

touch stuck

hi

my xperia getting stuck with incoming calls some times, only the bottem part of touch screen works, it only happen when waking up from standby mode

2 REPLIES 2
profile.country.RO.title
_alexdon_
Expert

Boot the phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If the behavior persists in safe mode I would suggest that you try to repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253